Cancel/ Change Order

Order Adjustment & Address Verification Policy

At Wixfit, we understand that plans can change. That’s why we offer a 4-hour window after placing an order to make adjustments or cancellations — giving you added flexibility and peace of mind.

Cancellation or Modification Within 4 Hours

If you need to cancel or modify your order, please do so within the first 4 hours of purchase. You can:

• Use the “Contact Us” section on our website
• Submit a support ticket
• Email our team at [email protected]

We’re here to help you as quickly as possible.

Important Note

After the 4-hour window has passed, we’re unable to make any further changes or cancellations. We appreciate your understanding and support.

Address Accuracy

Please double-check your delivery address before submitting your order. It is the customer’s responsibility to ensure the address is complete and accurate — including street name, number, city, and ZIP code — to prevent any issues with delivery.

Address-Related Issues

We are not liable for failed deliveries caused by incorrect or incomplete address information. Your careful attention during the checkout process helps us serve you more efficiently.

Customer Support

Have questions or need assistance? Our customer support team is here for you. Please contact us anytime at [email protected].

Thank you for choosing Wixfit. We’re honored to serve you and are committed to delivering your order with care and efficiency.